Thursday 

Room 1 

09:00 - 10:00 

(UTC+10

Talk (60 min)

Keynote: Your Agents Are Smart. Your Data Model Isn’t

Most “AI agents” don’t understand your organization—they just autocomplete their way around it. We give them text and tools and prompts, then act surprised when they hallucinate, mis-sequence APIs, or violate basic business rules. The uncomfortable truth: LLMs aren’t failing to reason. We’re failing to tell them what things mean and how the organization actually operates.

AI

This keynote argues that ontologies are the missing semantic contract between LLMs and the real word. Not just for data—but for APIs, workflows, and for the systems we're nowadays asking our agents to build for us. By explicitly modelling how an organization works—what services exist, what they guarantee, how processes flow—we enable AI systems to reason across data and behavior.

This is not ontology theory, and it’s not more prompt engineering. It’s a shift in how we architect AI-enabled systems: from “clever interfaces over chaos” to explicit, machine-reasonable models of reality. If you’re building agents that touch production systems, coordinate APIs, or make decisions with real consequences, this talk will challenge some comfortable assumptions—and offer a more robust path forward.

Chris Auld

Hi everyone, I'm Chris Auld, I don't like writing about myself in the third person, and so this'll have to do. I'm a kiwi back living here in Sydney Australia after many years based in Singapore. I'm also back working at Microsoft again where I'm the Chief Technology Officer for the Financial Services Sector in Asia, helping the largest banks, insurers and capital markets companies across the region do great stuff on the Microsoft platform. For my first tour of duty at Microsoft I led various customer co-engineering teams across the world, particularly those with a focus on Data, AL and IoT. Before joining Microsoft I owned a large Australasian systems integrator and I was a Microsoft MVP and a Regional Director for many years; it's going to be fantastic to reconnect with many of friends and colleagues, attendees and fellow speakers amongst them, here together at NDC.
Outside of my day job I've been involved in a few solid SaaS businesses, with a few solid exists, including the recent sale of Parts Trader to Enlyte. In my spare time I like to ski my skis, snowboard my snowboards, paddle my kayaks, and ride my bikes... I may have a slight gear addiction judging by the ever-growing pile of outdoor equipment in the garage. I'll be easy to find here at NDC, just look for the bright shirt, love to chat about tech, skiing, and startup investing over a coffee or chai.